In order to exchange or return any unwanted or faulty item(s), you must adhere to the conditions below:
If you wish to return any item(s) you will be asked to send details of the unwanted goods, including the reason for return, to tania@bankhouseliving.co.uk within 14 days of purchase.
Upon receiving your email, we will issue you with a returns number to be written on the parcel. You will then be required to have the package delivered within 14 days of receiving our email. You are responsible for insuring returned goods and we recommend that you obtain proof of postage as we are unable to accept responsibility for any items lost or damaged in transit.